Get Help from Birdie
Need assistance? Birdie—our AI agent—provides instant answers and guidance so you can get what you need quickly and efficiently.
How to use Birdie:
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Ask your question: Type it into the chat box below.
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Instant answers: Birdie will reply immediately with step-by-step instructions or direct links to relevant FAQ articles.
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Need more help? If you need additional clarification, you can escalate your inquiry to a Youth on Course support representative by providing your email address when prompted.
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Response time: Escalated inquiries receive a response within 48 hours. Birdie resolves most questions instantly, and our team is available for more complex requests.
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Avoid delays: Support requests are handled in the order received. Submitting multiple tickets resets your place in the queue and may delay assistance. For the fastest response, submit only one request and allow our team time to respond.
For general information, visit our FAQs page. If you need further assistance, start by engaging with Birdie below.
