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    Privacy Policy

    Youth on Course (“we,” “our,” “us,” “Youth on Course,” and “YOC”) respects the privacy of our members, partners, and visitors to this website (youthoncourse.org) and its affiliated pages (collectively, the “Site”). This Privacy Policy (the “Privacy Policy”) applies to the Site and to other online or telephonic means of communication through which we may obtain information from you, including email, text, and mobile and desktop applications you download related to our business.

    The Site may contain links to third party websites, social media sites, services or applications that we do not control (collectively “Third-Party Sites”). We make no representations or warranties regarding Third-Party Sites. Third-Party Sites may have privacy policies different from ours and they may provide you with less privacy and/or security than our Site. We are not responsible for any losses or damages you incur in connection with the information, security, privacy practices, availability, content or accuracy of materials of such Third-Party Sites. We encourage you to review the privacy and security policies of all Third-Party Sites before you share any personally-identifiable information with them. The choice to access or use a Third-Party Site is in your sole discretion.

    Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Site, joining Youth on Course as a member or as a parent/guardian of a member, and by partnering with Youth on Course in any way, you agree to this privacy policy. This policy may change from time to time (see below under “Changes to Our Privacy Policy”). Your continued use of the Site and business with us after we make changes to the Privacy Policy is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

    PRIVACY POLICY FOR CHILDREN UNDER THE AGE OF 13

    The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) requires entities that collect information from children to inform parents and legal guardians (collectively “parents”) about practices for collecting, using and disclosing personal information from children under the age of 13 (“children”). It also requires those entities to obtain consent from parents before collecting, using or disclosing children’s personal information.  Because it is a non-profit and for other reasons, Youth on Course is exempt from COPPA.  However, due to the nature of our business, in accordance with FTC recommendations and best practices, we align with COPPA guidelines to the best of our abilities.

    We adhere to the following COPPA tenants:

    • We will not require a child to disclose more information than is reasonably necessary to participate in an activity and operate Youth on Course.
    • Parents can review, delete, manage or refuse those with whom their child’s information is shared by contacting us directly.

    INFORMATION WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP

    When registering or donating on our Site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience, and to help us better serve our members and donors.

    INFORMATION WE COLLECT FROM MEMBERS

    When joining Youth on Course, whether directly from our Site or via a third-party source, we will collect name, email address, mailing address, date of birth, credit card information or other details to help you with your experience as a Youth on Course member.

    WHEN WE COLLECT INFORMATION

    We collect information from you when you register on our site, donate, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site. We also collect information from you when you join Youth on Course, regardless of the source of your registration.

    We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit, and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

    Our Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  This analytical tool uses cookies and similar technologies to help analyze how users use the Site.  The information generated about usage, including visitor IP address, is transmitted to Google.  This information is then used to evaluate visitors’ usage, compile statistical reports on website activity, and provide other services relating to website activity and Internet usage.  For further information about the collection and use of data through Google Analytics, please click here.  Google offers the ability to opt out from tracking through Google Analytics cookies; for more information, please click here.

    HOW WE USE YOUR INFORMATION

    We may use the information we collect from you when you register, make a purchase, donate, sign up for our newsletter, respond to a survey or marketing communication, browse our Site, or use certain other site features in the following ways:

    • To personalize the user experience and to allow us to deliver the type of content and product offerings in which you are most interested.
    • To administer a contest, promotion, survey or other site feature.
    • To quickly process your transactions.
    • To send periodic emails regarding your membership, donation, order or other products and services.
    • To follow up after correspondence (LiveChat, email or phone inquiries)
    • To generally support your membership and/or your donations to us
    • Verify your identity and/or remember your personal settings (including your preferences)

    AGE VERIFICATION AND IDENTITY CONFIRMATION

    Youth on Course may require age verification for certain members in order to access program benefits, maintain program integrity, and protect access for eligible youth. Age verification helps ensure that Youth on Course opportunities remain available to youth participants and supports the program's safety and fairness for all members.

    Age Verification Requirement

    Members who are age 16 or older may be required to complete an age verification process to access or continue accessing certain Youth on Course benefits, including but not limited to discounted rounds, app features, and partner course access. Youth on Course may request age verification at registration, renewal, or when eligibility needs to be confirmed.

    Where required by applicable law, age verification may be completed by or with the consent of a parent or legal guardian.

    Verification Provider

    To conduct age and identity verification, Youth on Course partners with Persona, a secure third-party verification provider. When completing age verification, members may be asked to provide identifying information and upload images of a government-issued identification document and a live selfie photograph. This information is transmitted securely to Persona solely for the purpose of confirming age and eligibility for Youth on Course participation.

    Data Collection and Secure Processing

    Information submitted during the age verification process is processed securely and used only for verification, fraud prevention, trust and safety, and program eligibility purposes. Youth on Course does not use age verification information for marketing or unrelated commercial purposes.

    Storage of Verification Data and Images

    Verification status and limited related data may be stored within Youth on Course systems to confirm eligibility and support ongoing program access.

    Selfie images captured during the verification process may be securely stored in protected cloud infrastructure, including Amazon Web Services (AWS), for limited internal operational purposes such as identity confirmation, account protection, fraud prevention, and trust and safety review. These images are stored using industry-standard security measures and are not publicly accessible.

    Internal Access Limitations

    Access to verification data and images is strictly limited to authorized Youth on Course personnel and approved service providers who require access to perform operational, support, trust and safety, or compliance functions. All such access is governed by internal confidentiality and data protection protocols.

    Verification images are not publicly visible and are accessed only when reasonably necessary to verify identity, support member accounts, investigate potential misuse, or maintain program safety and integrity.

    Use for Trust and Safety

    Age verification data may be used to:

    • Confirm eligibility for Youth on Course participation
    • Protect youth access and prevent misuse of program benefits
    • Support identity confirmation when necessary for member support or course-related inquiries
    • Maintain the safety, integrity, and fairness of Youth on Course programs

    Data Retention

    Youth on Course retains verification information only as long as reasonably necessary to fulfill operational, safety, and legal obligations, and to maintain program integrity. Verification data is periodically reviewed and securely deleted or de-identified when it is no longer required for these purposes.

    Questions

    Members, parents, or guardians with questions about age verification or data handling may contact: membersupport@youthoncourse.org

    HOW WE PROTECT VISITOR INFORMATION

    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible, including but not limited to malware scanning. For more information, please click here. 

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    All credit card transactions are processed through a gateway provider and are not stored or processed on our servers.

    HANDLING CREDIT CARD AND OTHER PAYMENT INFORMATION

    We do not process any underlying payments facilitated by the Website; payments are processed by our partner Internet Payment Service Providers, WePay and Stripe (each a “Payments Partner”). Financial data you input to consummate a transaction is encrypted using SSL technology and sent to a Payments Partner. For recurring donations your Financial and Contact data is stored by a Payment Partner in accordance with industry standards. Only the Payment Partner has access to your credit card number. We do not have access to your credit card number. Data handled by a Payment Partner is subject to that Payments Partner’s terms and privacy policy. 

    Some information related to your payment are saved into our Salesforce system for ongoing administration of Youth on Course. That information does not include the full credit card number and access to this information is controlled by permissions.

    USAGE OF ‘COOKIES’

    Yes. Cookies are small text files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process membership/donation items. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

    We may use anonymous cookies to record non-personal information such as website activity, date and time of visit, and domain type. We may use this information for retargeting purposes.

    To learn more about cookies, please click here.

    By using the Site, you are deemed to unambiguously agree to its use of any cookies that you do not disable. If you disable cookies (turn off), some features will be disabled and it may negatively affect your experience with the website.

    THIRD-PARTY DISCLOSURE

    We may share Personally Identifiable Information with our affiliates, partner golf courses, and certain third-party service providers for the purposes described in this Policy. Some examples include but are not limited to loading information into Salesforce and Hubspot, investigating violations of the Member Code of Conduct, sending to a mail fulfillment vendor, and pushing into the USGA GHIN system to provide a handicap number.

    THIRD-PARTY LINKS

    We do not include or offer third-party products or services on our website.

    GOOGLE

    Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. View AdWords Policy here.

    We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

    We have implemented the following:

    • Demographics and Interests Reporting

    We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

    Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising initiative opt-out page or permanently using the Google Analytics Opt-Out Browser add-on.

    CALIFORNIA ONLINE PRIVACY PROTECTION ACT

    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. Click here to see more.

    According to CalOPPA we agree to the following:

    • Users can visit our site anonymously.
    • Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on youthoncourse.org.
    • Users will be notified of any privacy policy change on our Privacy Policy Page
    • Users are able to change their personal information: by emailing us, by calling us, or by logging into their account

    REMOVAL OF INFORMATION

    In order to remove your child’s information please contact one of the following personnel:

    YOC Support (contact at youthoncourse.org)

    Michael Lowe (michael at youthoncourse.org)

    Grant Gaudette (grant at youthoncourse.org)

    FAIR INFORMATION PRACTICES

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

    • We will notify the users via email within 7 business days
    • We will notify the users via in-site notification within 7 business days

    We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

    EMAIL COMMUNICATIONS

    We send out various emails to members, donors, and affiliated persons who interact with the Site. Examples of these emails are new opportunities, donation acknowledgments, membership notifications, or special events. Members that register for Youth on Course and donors that make contributions will automatically be subscribed to receive certain emails. Aside from those registering with the Site, you must opt in to receive additional marketing emails.

    All emails contain an unsubscribe option which you can follow at any point if you wish to stop receiving some, or all, emails. If you have received our emails mistakenly; or wish to stop receiving them, you can also contact us at contact@youthoncourse.org and we will remove you from our list.

    SMS COMMUNICATIONS

    Youth on Course uses text messaging (SMS) to communicate with members, parents and guardians, donors, course partners, and other affiliated individuals who have opted in. Youth on Course operates two SMS programs: Youth on Course Marketing SMS and Youth on Course Opportunities SMS.

    By opting in through the Youth on Course registration form, mobile app, or another applicable Youth on Course form, recipients consent to receive messages from both SMS programs. Messages may be sent from either of the Youth on Course telephone numbers identified below.

    Messages may be sent using automated or personalized technology. Consent to receive SMS messages is not a condition of purchase, membership, event registration, participation, or receiving customer service. Message frequency varies. Message and data rates may apply.

    Marketing SMS Communications

    Youth on Course Marketing SMS messages may include organizational updates, membership information, benefits, opportunities, announcements, fundraising communications, and occasional promotional messages.

    Youth on Course currently sends Marketing SMS communications from +1 (831) 703-8896.

    Opportunities SMS Communications

    Youth on Course Opportunities SMS messages may include event invitations, event registration confirmations, reminders, schedules, check-in information, locations, changes, cancellations, and other time-sensitive information related to Youth on Course events, opportunities, and activities.

    Youth on Course currently sends Opportunities SMS communications from +1 (831) 713-1358.

    Youth on Course Opportunities SMS is not a customer service channel. Youth on Course provides customer service and responds to individual support requests exclusively by email. For customer service, contact membersupport@youthoncourse.org.

    Opt In

    Users may opt in to receive Youth on Course Marketing SMS and Opportunities SMS messages by entering a mobile phone number and selecting the optional checkbox labeled “Keep me in the loop via SMS” on a Youth on Course registration form, in the Youth on Course mobile app, or on another applicable Youth on Course form. The disclosure accompanying the checkbox explains that consent applies to both Marketing SMS and Opportunities SMS communications.

    The SMS consent checkbox is optional, separate from other consent types, and unchecked by default. Providing a mobile phone number does not, by itself, constitute consent to receive SMS messages.

    By selecting the checkbox, users consent to receive recurring Marketing SMS and Opportunities SMS messages from Youth on Course at the mobile number provided. Messages may be sent from +1 (831) 703-8896, +1 (831) 713-1358, or another Youth on Course number identified in this policy.

    Consent applies to both the Youth on Course Marketing SMS and Youth on Course Opportunities SMS programs. Consent is not a condition of purchase, membership, event registration, participation, or receiving customer service.

    Opt Out

    Recipients may opt out of messages from an individual Youth on Course SMS number at any time by replying STOP to a message received from that number. After receiving a STOP request, Youth on Course will send an SMS message confirming that the recipient has been unsubscribed from messages sent by that number.

    Because Youth on Course operates more than one SMS number, opting out from one number may not automatically unsubscribe the recipient from messages sent by the other number. To stop messages from both programs, recipients should reply STOP separately to each Youth on Course number from which they receive messages.

    After opting out, recipients will no longer receive SMS messages from the applicable number unless they opt in again through an authorized consent process.

    Youth on Course does not charge recipients for participating in or opting out of its SMS programs. Recipients remain responsible for charges or fees imposed by their wireless carriers. Message and data rates may apply.

    Data Use

    Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

    Youth on Course values the privacy of the information individuals consent to share through its SMS programs. Additional information about how Youth on Course collects, uses, protects, and shares personal information is provided throughout this Privacy Policy.

    SMS TERMS OF SERVICE

    These SMS Terms of Service apply to the SMS programs operated by Youth on Course.

    Program Names

    • Youth on Course Marketing SMS
    • Youth on Course Opportunities SMS

    Program Descriptions

    Youth on Course Marketing SMS provides opted-in recipients with organizational updates, membership information, benefits, opportunities, announcements, fundraising communications, and occasional promotional messages.

    Youth on Course Opportunities SMS provides opted-in recipients with event invitations, event registration confirmations, reminders, schedules, check-in information, locations, changes, cancellations, and other time-sensitive information related to Youth on Course events, opportunities, and activities.

    By opting in through an applicable Youth on Course form or the Youth on Course mobile app, recipients agree to receive messages from both programs. Messages may be sent from:

    • +1 (831) 703-8896 for Youth on Course Marketing SMS
    • +1 (831) 713-1358 for Youth on Course Opportunities SMS

    Youth on Course’s SMS programs are not customer service channels. Customer service and responses to individual support requests are provided exclusively by email. For customer service, contact membersupport@youthoncourse.org.

    Consent to receive SMS messages is not a condition of purchase, membership, event registration, participation, or receiving customer service.

    Message Frequency and Charges

    Message frequency varies. Message and data rates may apply to messages sent to recipients and messages recipients send to Youth on Course.

    Youth on Course does not charge recipients for participating in or opting out of its SMS programs. Recipients should contact their wireless providers with questions about their text or data plans.

    Cancellation and Re-enrollment

    Recipients may cancel messages from an individual Youth on Course SMS number at any time by replying STOP to a message received from that number. After receiving a STOP request, Youth on Course will send an SMS message confirming that the recipient has been unsubscribed from messages sent by that number.

    Because Youth on Course operates more than one SMS number, opting out from one number may not automatically unsubscribe the recipient from the other number. To stop messages from both programs, recipients should reply STOP separately to each Youth on Course number from which they receive messages.

    After opting out, recipients will no longer receive messages from the applicable number unless they opt in again through an authorized consent process.

    Help and Support

    For assistance with an SMS program, reply HELP to the Youth on Course number from which you received a message.

    For customer service or assistance with a membership, account, transaction, event registration, or other support request, contact membersupport@youthoncourse.org. Customer service is provided exclusively by email.

    Carrier Disclaimer

    Carriers are not liable for delayed or undelivered messages.

    Youth on Course may add, remove, or change the telephone numbers or short codes used to operate its SMS programs. This policy will be updated when a new Youth on Course SMS number becomes active. Messages sent to a number or short code that is no longer in use may not be received, including STOP or HELP requests.

    To the extent permitted by applicable law, Youth on Course will not be liable for failed, delayed, or misdirected delivery of information sent through its SMS programs, errors in such information, or actions taken or not taken in reliance on an SMS message.

    SMS Privacy

    Youth on Course does not sell or share text messaging originator opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. This information may be shared only with aggregators and providers of text messaging services as necessary to deliver and operate Youth on Course’s SMS programs.

    For additional information about how Youth on Course collects, uses, protects, and shares personal information, please review the Privacy Policy on this page.

     

    CAN SPAM ACT

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    We collect your email address in order to:

    • Send information, respond to inquiries, and/or other requests or questions.
    • Process orders and to send information and updates pertaining to orders.
    • We may also send you additional information related to your product and/or service.
    • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

    To be in accordance with CAN-SPAM we agree to the following:

    • NOT use false or misleading subjects or email addresses.
    • Identify the message as an advertisement in some reasonable way.
    • Include the physical address of our business or site headquarters.
    • Monitor third-party email marketing services for compliance, if one is used.
    • Honor opt-out/unsubscribe requests quickly.
    • Allow users to unsubscribe by using the link at the bottom of each email.

    If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

    PHOTO AUTHORIZATION AND RELEASE

    As either a member of Youth on Course or as the parent or legal guardian of a minor who is a member of Youth on Course, I agree to the following:

    • I understand and agree that this is a legally binding agreement and that I have the right, power and authority to enter into it on behalf of myself and my child/children.
    • Youth on Course may record and/or reproduce on audio or videotape, photographs, or other media (including digital media) my or my child/children’s participation in Youth on Course and I consent to both.
    • I agree that Youth on Course will be the sole owner of such recordings and can use them in any way it sees fit, without needing any further permission from me or my child/children.
    • I agree that Youth on Course can use in any way it sees fit any written, photographic, video or other materials or any quotations or responses to questions that I or my child/children provide in connection with Youth on Course without needing any further permission from me or my child/children.
    • I agree that Youth on Course may use my or my child/children’s name, likeness, voice and biographical information in connection with Youth on Course’s uses of the recordings or any materials submitted by me or my child/children described above, without needing any further permission from me or my child/children.
    • I agree that the rights granted to Youth on Course above are given without limitations, are worldwide, and they will apply to any format or manner of use and any means, media or technologies now known or created in the future.
    • I agree that neither myself nor my child/children has or will have any right to review, approve, reject, prevent or edit any use that Youth on Course makes of the materials stated above.
    • I, on behalf of myself and my child/children, hereby agree not to sue Youth on Course or any of its partners, personnel or related companies for any claims of any kind whatsoever, whether known or unknown, related to the use of the above-mentioned materials, including but not limited to any claims for libel, defamation, slander, or invasion of the right to privacy, publicity or personality or any similar claim. On behalf of myself and my child/children, I waive all rights to bring any such claims or lawsuits.
    • I agree that the rights, permissions and other terms and conditions of this agreement will be perpetual and may not be taken back or revoked by me or my child/children.

    I am of lawful age (18 or above) and of sound mind, and have read, understand, and consent to this Authorization and Release by checking the box on the membership signup page or by accepting and utilizing the Youth on Course membership after receiving it via a third-party.

    In order to opt-out of the Photo Authorization and Release please contact one of the following personnel:

    Shelley Cain (shelley at youthoncourse.org)

    Michael Lowe (michael at youthoncourse.org)

    Grant Gaudette (grant at youthoncourse.org)

    CONTACTING US

    If there are any questions regarding this privacy policy you may contact us using the information below.

    Youth on Course
    1 Lower Ragsdale Dr, Building 1, Suite 110
    Monterey CA 93940

    contact@youthoncourse.org

    833-YOC-GOLF