What should families do if they are not comfortable with age verification for a Youth on Course member?
We understand concerns. At this time, age verification for members ages 16 and older is completed through our secure provider, Persona, and alternative submission methods are not supported.
We understand that families may have questions or concerns about age verification.
At this time, age verification for Youth on Course members ages 16 and older is completed exclusively through our secure third-party provider, Persona. This ensures that all information is handled using consistent, industry-standard security practices.
To protect member data:
- We do not accept documents via email or attachments, including birth certificates or IDs
- All verification must be completed through the secure verification link provided
This approach helps ensure that sensitive information is:
- Transmitted securely
- Processed in a controlled environment
- Not exposed through less secure channels like email
If you have questions or need help completing the process, our team is happy to assist and guide you step-by-step.
Our goal is to protect access for Youth on Course members while ensuring their information is handled responsibly.