What should a DRIVE Club volunteer do if their Chek Card is not working?
Contact Chek Support directly.
If a Chek Card is declined, lost, damaged, or experiencing technical issues, volunteers should open a support ticket directly through Chek.
Youth on Course monitors program activity but does not manage day-to-day card servicing.
For technical issues involving the card or app, Chek Support is the fastest way to receive assistance.