What should a member do if the round record needs to be corrected in the Rounds tab of the Youth on Course Member App?
Use the "Add a Round" or round correction features within the Youth on Course member app.
Sometimes a round doesn’t appear—or the wrong one does. That usually means the course didn’t log the round in the Youth on Course course portal, or a look‑alike name (e.g., two “Jane Doe” golfers) was checked in by mistake. The easiest fix is right inside your app: Add a Round or submit a correction on the Rounds tab. Your submission helps Youth on Course guide the facility and ensure accurate subsidy reimbursement.
How It Works
A) Add a Missing Round
- Open the Youth on Course Member App → go to the Play tab.
- Tap Add a Round.
- Enter the course, date, and any other requested details.
- Submit. Youth on Course will review and follow up with the facility as needed to log the round in the course portal.
B) Correct a Wrong Round
- In the Play tab, navitage to the "rounds" section and tap the round that needs correction.
- Choose the option to submit a correction and describe the issue (e.g., “not my round,” name confusion, wrong date/time).
- Submit. Youth on Course will notify the course and work to resolve the attribution.
C) Share Feedback
- Use the round survey in the app to provide quick feedback—positive or constructive. This helps Youth on Course improve member experiences across the network.