What should a member do if the round record needs to be corrected in the Rounds tab of the Youth on Course Member App?

Use the "Add Missing Round" or round correction features within the Youth on Course member app.

If a round needs to be added or corrected in the Rounds tab of the Youth on Course Member App, it may be because the golf course did not log the round in the Youth on Course course portal. To address this, the "Add Missing Round" button within the app can be used to inform Youth on Course of any rounds played that have not been recorded. This allows the team to contact the course, provide guidance on logging rounds, and encourage proper use of the portal for subsidy reimbursement.

If a round appears in the account that was not played, clicking into the round to submit a correction helps notify Youth on Course. Cases of mistaken round attribution can occur due to similar or identical golfer names, such as "Jane Doe," being inadvertently checked in by the course operator.

Using the round survey feature within the app not only assists with correcting data but also provides a channel for members to share positive or negative experiences at participating courses. This feedback helps Youth on Course improve member experiences across its network.